Weight Crunch Shop · Customer Care
Privacy policy
How Weight Crunch Shop handles information when you browse, contact us, create an account or place an order.
Last updated: October 20, 2026
Information we handle
Information you provide can include your name, email, telephone number, billing and delivery addresses, account details, order history and correspondence. Payments generate transaction and payment-status information. Do not send payment-card numbers or sensitive personal information by email.
Our website and hosting services may record IP addresses, browser and device information, requested pages, timestamps and security logs. We collect information directly from you, your use of the site and providers involved in an order.
Why we use information
We use information to respond to enquiries, administer accounts, process and deliver orders, handle returns, prevent fraud, protect our systems, keep business records and comply with applicable obligations. Information provided for a quote is used to prepare and follow up on that request.
If you subscribe to promotional messages, you can unsubscribe using the message instructions or contact us. Order and service communications may still be necessary.
Cookies & your choices
WordPress and WooCommerce use cookies for sign-in, security, shopping-cart functions and preferences. You can control or delete cookies through your browser; blocking essential cookies may affect the cart or account features.
Additional analytics or advertising technologies, if enabled, require appropriate disclosures and choices under applicable law. Contact us to request information about technologies used with your data or to exercise applicable opt-out rights.
Service providers & disclosures
Information needed to operate the store may be shared with hosting and technical providers, payment services, couriers or freight carriers, and professional advisers. We may disclose information when required by law or necessary to address fraud, security or a legal claim. Third-party services have their own privacy notices.
Applicable state laws may treat some disclosures for targeted advertising as a sale or sharing of personal information even where no money changes hands. Where those laws apply, you may request to opt out of sale, sharing or targeted advertising by emailing us with the subject “Privacy opt-out.”
Retention & security
We retain information for the purposes described here, including order support, tax and accounting records, disputes and legal obligations. The appropriate period depends on the type of record and those requirements. We use reasonable measures to protect information; no system or internet transmission is completely secure.
Service providers may process information in other locations. We consider applicable data-protection requirements when using those providers.
Privacy requests
Depending on your state and the law’s applicability, you may have rights to access, correct, delete or obtain a copy of personal data, and to opt out of certain processing. Email info@weightcrunchshop.com with “Privacy request” and describe your request. We may need to verify identity or an authorized agent’s authority before disclosing or changing records.
For requests covered by the Texas Data Privacy and Security Act, the usual response period is 45 days; a permitted extension may apply with notice. If a request is denied, reply with “Privacy appeal.” Covered appeals are handled within the applicable period, generally 60 days. You may also contact the Texas Attorney General. Exercising protected privacy rights will not result in unlawful discrimination.
Children, updates & other websites
This store is directed to adults purchasing fitness equipment, not children under 13. If you believe a child has supplied personal information, contact us so we can review and address it. External links, including map links, lead to sites with separate privacy practices.
We update this notice when our practices change and display the revision date above. Additional notice or consent will be provided where required.